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How sbet1 Handles Your Personal Information

Your account data stays with us — not sold, not shared without reason, and not kept longer than necessary. This page explains exactly what we collect when you open an account, deposit via GCash, Maya, or InstaPay, and use the lobby.

Account data handled securelyGCash, Maya, InstaPay payment details protectedYour right to access or delete your dataNo data sold to third partiesContact us to request changes anytime
sbet1 How sbet1 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat

Open the chat widget from any page in your account. Our support team can take privacy queries, escalate data-access requests, and confirm receipt of your submission.

Email Support

Send your data-access or deletion request to our support email. Include your registered mobile number so we can match your request to the correct account record.

Account Settings

Some profile details — display name, contact number, linked e-wallet — can be updated directly inside your account settings without contacting support first.

DATA SECURITY STANDARDS

How We Protect and Manage Your Account Data

Cookies and Session Tracking

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear cookies through your mobile browser or app settings at any time.

Account Security Measures

Login attempts trigger an OTP sent to your registered mobile number. We flag unusual login locations and can lock an account immediately if suspicious access is detected.

Data Retention and Deletion

Active account data is kept while your account remains open. Closed accounts are retained only for the period required by applicable Philippines law, after which records are deleted or anonymised.

Who Reviews Your Request

Data-access and correction requests go to our compliance team. We aim to respond within a reasonable period and will confirm by email or live chat once your request is processed.

Common Questions About Your Privacy on sbet1

These are the questions we hear most often about how your data is handled, what rights you have, and how to act on them. If your question is not here, reach us via live chat or email.

We do not store your full GCash or Maya credentials. Transactions go through their own secure payment channels and we only receive a reference number to confirm the transfer was completed.

Yes. Send a request via live chat or email with your registered mobile number. We will verify your identity and share the data we hold on your account within a reasonable timeframe.

Contact support with a deletion request. We will process it after verifying your identity. Some records may be retained where Philippines law requires us to keep them before full deletion.

Only authorised team members handling payments, account security or compliance can access your personal data. We do not give general staff access to full account records.

Closed account data is held for the legally required retention period under applicable Philippines law, then deleted or anonymised. We do not use closed-account data for marketing.

Basic details like your contact number or linked e-wallet can be updated in account settings. For identity records, contact support via live chat or email and we will update them after verification.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.