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Terms and Conditions That Govern Your sbet1 Account

These Terms and Conditions set out what you agree to when you open and use your sbet1 account — covering how deposits via GCash, Maya, or InstaPay are processed, how withdrawals are verified, and what conduct keeps your account in good standing.

Philippines players onlyGCash · Maya · InstaPay coveredAccount eligibility rules applyWithdrawal verification requiredSubject to local law
sbet1 Terms and Conditions That Govern Your sbet1 Account
TERMS CONTACT

How to Reach Us About These Terms

If a clause is unclear or you need to flag something related to your account or a transaction, our support team handles Terms-related queries directly. Reach us through the channel that works best for you — we aim to respond to every Terms inquiry with a clear, specific answer rather than a form reply.

Live Chat Open the chat widget inside your account dashboard for immediate help with Terms queries, account access issues, or transaction disputes.
Email Support Send detailed Terms questions or formal requests — such as account closure or data queries — to our support email address listed in your account settings.
Help Centre Our Help Centre covers common Terms scenarios including GCash Deposit references, withdrawal holds, and account suspension steps, with clear process descriptions.
ACCOUNT SAFEGUARDS

How We Handle Your Account and Data

Your account security and the integrity of your transaction history are central to how these Terms are enforced. Here is how each key area works in practice — from the moment you register to every withdrawal you request.

Account Security Your account is protected by OTP verification at login. Never share your PIN or OTP with anyone — sbet1 staff will never ask for these details via chat or email.
Data Retention We retain transaction records and account activity logs in line with applicable Philippines data regulations. You can request a summary of your account data through email support.
Cookie and Session Policy Cookies keep your session active and remember your payment preferences — for example, your last-used GCash or InstaPay option. You can manage cookies through your browser settings.
Requesting Changes To update registered details — such as your linked Maya wallet number or verified phone — submit a request through live chat with your account ID and the relevant verification documents.

Common Questions About These Terms

These are the questions we hear most often about the Terms and Conditions. Each answer reflects how we actually apply the rules to real account situations in the Philippines.

Yes. Whether you deposit via GCash, Maya, or InstaPay, the same Terms govern the transaction. Each method is subject to the same verification and withdrawal confirmation steps.

We publish any update on this page and the revised date is shown at the top of the Terms. Continuing to use your account after an update means you accept the new version.

Depending on the breach, we may suspend access pending review, place a hold on pending withdrawals, or close the account. We notify you by email before any permanent action.

Send an email request through the address in your account settings. We will provide a summary of your transaction records in line with applicable Philippines data regulations.

Yes. Bonus conditions, table limits, or event-specific rules are shown at the point of play. Those rules work alongside these Terms and do not replace them.

Contact support via live chat or email with your account ID and the specific clause or decision. Our team reviews every formal dispute and responds with a documented position.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.